Frequently asked questions

If you can't find what you're looking for, contact us using the chat button on the bottom right of your screen. Or, you can send us an email with your inquiry.

General

Try at-home

If you did not find what you were looking for, contact us using the chat button on the bottom right of your screen. Or, you can send us an email with your inquiry.

Frequently asked questions

General

When will I receive my order?

What is your return policy?

Where is Milktooth based out of?

Can you help me pick out a switch?

Can I speak with someone about my order?

Try at-home

How much does the try at-home program cost?

Why is there a temporary authorization placed on my card?

When do my five days start/end for my try at-home?

Are the discount codes from the try at-home program stackable?

Can I keep my try at-home kit?

How do I send back my try at-home box?

I can't find my try at-home return label!

My try at-home period ends on a weekend/holiday, what should I do?

Can I do multiple try at-home orders?

Where can you ship try at-home switches?

Should I do the try at-home program before or after I've chosen a case?

Can I remove switches from the switch testers to test out in my own keyboard?